Job Description

Company description: Edible Arrangements

is a gourmet gift shop selling fresh fruit arrangements, fruit bouquets, fruit baskets & platters filled with treats like chocolate-covered strawberries, dipped fruit, cookies & other irresistible desserts - the perfect gift for a birthday or anniversary.

Job description

The Fruit Experts - Customer Service Associate

ensure Edible service standard met and surpassed by providing customers with prompt service and delivering a WOW experience.

Essential Job Functions and Responsibilities:

Demonstrates a strong understanding of product knowledge and quality standards Welcomes and connects with every customer to provide excellent customer service Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals Assists customers in the selection and purchase of Edible products Uses effective sales approaches and displays strong knowledge of product line Effectively converts customer inquiries into sales Builds long?term relationships and builds the trust and loyalty of customers Responds to customer needs Maintains customer service area and equipment in a clean and appealing manner Manages difficult customer situations in a calm and professional manner

Maintains Quality Store Operations

As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards Follows store policies and procedures for operational flow at each station Performs cleaning tasks in accordance with the cleaning standards and works as a team player Presents oneself professionally and demonstrates clear communication with all customers and co?workers Follows standards for merchandising, stocking, rotating and storing all products

Financial Contribution

Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes responsibility to learn all aspects of the position Learns and demonstrates creating the Edible Experience Learns and performs duties of customer Service, production, and/or delivery driver as needed Learns and demonstrates all performance standards by completing in?store training and utilizing digital training portal on an ongoing basis

Job Requirements:

High School Diploma or equivalent preferred Previous experience working in customer Service or food service establishment preferred Excellent customer service and communication skills Demonstrated ability to sell and up?sell products Good math and money handling skills Positive attitude Enjoys working within a team Enjoys working in a fast?paced environment Drive and determination Desire for personal and professional growth Valid state driver's license and a clean driving record Computer skills including Microsoft software and register skills Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to stand, bend, reach and scoop throughout assigned shift
Job Types: Full-time, Part-time, Temporary, Permanent

Salary: $17.50 -$18.00 per hour

Apply now: START IMMEDIATELY

Work Remotely

No
Job Types: Part-time, Fixed term contract, Seasonal, Internship / Co-op

Pay: $17.50-$18.00 per hour

Benefits:

Casual dress Company events Discounted or free food On-site parking Store discount
Work Location: In person