Job Description

What you'll do

The role of a Customer Service Representative at our company is to provide our customers with an outstanding service we can all be proud of. Our Customer Service Representatives also educate our customers about all program and client information and actively speak to them

ensuring details are explained, giving our customers the choice of how they would like to process with transaction. Our mission is to complete and fulfil our client's budgets with quality customers.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone

who can hold a conversation who has a genuine passion for going above and beyond for customers - everything else we can teach you!

At our firm, we are passionate about coaching and developing our people, you will have access to our learning platform and will have the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face to face customer service in a timely manner whilst working in a fast-paced busy environment and adhering to our policies and procedures. Input customer information into our Client App and accept payments Share all details of program accurately Have excellent attention to detail Play a supporting role in educating our customers around client programs and budgets Collaborate as part of the dynamic office team and actively seek to improve workflows and processes

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers Student mentality and willingness to learn Positive and kind attitude Strong work ethic The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalized, friendly & efficient service Be resilient to a continuous changing environment

Please Note:

Full Time Hours Only (Mon- Fri no weekends) Daily Base Pay with competitive bonuses Must be 18 years of age to apply Travel Incentives Weekly Bonuses One-on-One Mentorship Rapid company growth Remote Job also avaliable
Job Types: Full-time, Part-time

Pay: $750.00-$1,500.00 per week

Expected hours: 40 per week

Benefits:

Dental care Discounted or free food On-site parking Wellness program
Work Location: Hybrid remote in North York, ON M6M 2P5