Job Description

Join Our Mission:

To create cabinets people love, to bring light to the world & the community, to build life into people's lives, and to leave behind more than we take.

What We Do:

Decor is the unique result of passionate people, strong partnerships, and loyal customers. There's an unmistakable positivity and pursuit of excellence that makes our cabinets undeniably different. Our culture celebrates each the uniqueness of individuals, providing opportunities for growth in skill, confidence, and character. We strive to meet the needs of those we serve, embrace change, and continually innovate the kitchen and bath industry.

Who We Are Looking For:

We're looking for a Customer Service Representative who is passionate about building genuine relationships and delivering outstanding service. We're looking for a Customer Service Representative who excels at working within established guidelines while ensuring our customers' needs are met with precision and care.

What You'll Do:

Build and maintain strong relationships with our dealers, working closely to understand and meet their needs. Communicate primarily via phone and email to answer questions, resolve problems, and provide key information such as quotes, ship dates, and product details. Ensure all communications are handled with clarity, honesty, and respect, fostering trust with every interaction. Accurately manage orders, quotes, and customer requests, making sure all details are precise and correct. Provide exceptional customer support by leveraging your math and problem-solving skills. Visualize the end product from customer descriptions or written information, ensuring expectations are clearly understood and met. Utilize your working knowledge of Microsoft Office Suite and quickly learn new internal systems to streamline processes and provide efficient service.

What We're Looking For:

A genuine interest in people--customers, the team, and the business. A customer-first mindset with a focus on discovering and meeting customer needs. Strong communication skills that foster trust and respect. Excellent math skills and an analytical approach to problem-solving. A meticulous eye for detail and accuracy in your work. The ability to visualize and understand customer needs based on descriptions or instructions. Comfort with computers, especially Microsoft Office, and an ability to pick up new software quickly.

APPLY

on our website www.decorcabinets.com by June 4th, 2025.

Disability accommodations are available upon request.

Job Type: Full-time

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Ability to commute/relocate:

Morden, MB R6M 1Y4: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 3 years (required)
Work Location: In person

Application deadline: 2025-06-04