Customer Service Representative Job in Tax Mobile

Customer Service Representative

Mississauga, ON, CA, Canada

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Job Description

Job Summary

We are seeking a dedicated and personable Customer Service Representative to join our team. This role involves engaging with customers to provide exceptional service, resolve inquiries, and promote our services. The ideal candidate will possess strong communication skills and demonstrate proficiency in data entry and analysis. This position offers an excellent opportunity to develop your customer service expertise within a dynamic environment.

Duties

Respond promptly and professionally to customer inquiries via phone, email, or chat Provide accurate information about our services and policies Perform data entry tasks efficiently while maintaining accuracy Document customer interactions thoroughly in the CRM system Collaborate with team members to improve service processes and customer experience

Experience

Previous experience in customer service or related roles is preferred Having the ability to speak more than one language is preferred Fast computer typing skills preferred
Job Types: Full-time, Seasonal
Contract length: 2.5 months

Pay: $17.60 per hour

Expected hours: 30 - 40 per week

Work Location: In person

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