Job Description

Description
We are currently hiring for a Customer Service Representative in Mississauga! If you are interested, please apply to this job ad.
Position: Customer Service Representative (Onsite)
Location: Mississauga, ON
Salary: $50,000 - $60,000
Hours: 8:00 AM - 4:00 PM or 8:30 AM - 4:30 PM
Why Join This Team?
Comprehensive benefits package including dental, extended health, and vision care
2 weeks of vacation.
Opportunities for growth and professional development.
Engaged, team-oriented culture with events such as potlucks, luncheons, ice cream truck visits, holiday parties, and company BBQs.
Key Responsibilities:
Enter and process customer orders accurately to ensure on-time delivery.
Schedule shipments and coordinate logistics with transportation and operations teams.
Serve as the primary point of contact for assigned clients, handling inquiries and maintaining strong relationships.
Support the sales team with sample orders and order-related assistance.
Collaborate across departments to improve processes and workflows.
Monitor order statuses, communicate updates, and address issues such as damages or returns.
Maintain accurate customer information in the CRM system.
Prepare and process courier shipments as required.
Qualifications:
2-3 years of experience in a customer service role.
Strong organizational skills with excellent verbal and written communication.
Proficiency in Microsoft Office Suite, particularly Excel.
Experience with Microsoft Dynamics NAV or D365 Business Central is an asset.
Detail-oriented and able to manage multiple priorities and deadlines effectively.
How to Apply:
If you are looking for a collaborative workplace with growth opportunities, please submit your resume with contact details for further screening.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
The pay transparency policy is available here:
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Skills Required