Customer Service Representative

Mississauga, ON, CA, Canada

Job Description

Job Overview



We are seeking a dedicated and detail-oriented

Insurance Uploading Specialist

to join our team. In this role, you will be responsible for uploading and managing auto and home insurance policies into our system, ensuring accuracy and compliance with company standards. Your attention to detail, efficiency in data entry, and understanding of insurance products will be key to ensuring smooth policy processing. The ideal candidate will have at least 1+ year of experience in the insurance industry, particularly with uploading and managing insurance policies.

Responsibilities



Accurately upload auto and home insurance policies into the company system, ensuring that all relevant information is correctly recorded. Verify policy details and make necessary corrections to ensure all data matches with the insurance documents. Maintain accurate records of policy uploads and resolve discrepancies or issues as they arise. Communicate with insurance agents and clients when clarification or additional information is needed. Analyze policy information and recommend improvements for the uploading process. Assist with troubleshooting technical issues related to policy uploads or system errors. Collaborate with the insurance team to ensure smooth and timely processing of policies. Stay updated with the latest trends in the insurance industry and company policies.

Requirements



Proven experience

in an insurance-related role, with at least 1+ year of experience in uploading and managing auto and home insurance policies. Strong

data entry skills

and attention to detail to ensure accurate and efficient uploads. Familiarity with insurance policy formats, terminology, and documentation.

Bilingual

capabilities are a plus (English and Spanish preferred) to assist with multilingual customer needs. Ability to

work efficiently in a fast-paced environment

, managing multiple tasks while maintaining a high level of accuracy.

Strong analytical skills

to identify issues in the uploading process and resolve them in a timely manner. Experience with

insurance software or management systems

is highly desirable. A

positive attitude

and willingness to learn new processes and technologies.
Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

Employee assistance program On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD2826721
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, CA, Canada
  • Education
    Not mentioned