Job Description

Location:

Mississauga (on-site)

Company:

Another World VR - Mississauga

Hours:

Part-time or full-time.

Operating hours are 5:00 PM-12:00 AM on weekdays

and

10:00 AM-12:00 AM on weekends

. Candidates must have full availability to be scheduled anytime within this window, including evenings, weekends, and holidays.

Why this role matters

We deliver a

legendary 5-star experience

every session--and we want guests to feel it in-person and online. You'll host games on our headsets, guide groups through fully immersive experiences, and create short, punchy content that keeps our socials buzzing.

Your top priorities

Deliver legendary customer service

Warm, energetic hosting from check-in to high-five goodbye. Clear safety briefings, easy instructions, and upbeat coaching during the game. Resolve issues fast, celebrate wins, and help groups snap photos/videos. Keep our

all 5-star vibe

by asking for reviews the right way. You are comfortable being on camera and creating a quick reel per shift that can be shared on socials!
What a typical shift looks like

Prep the arena ? welcome & check-in ? safety/demo ? run sessions ? hype the room ? film epic reactions ? quick edit a reel ? reset/sanitize ? ask for reviews ? closeout notes.

What you'll bring

People person

with stage-presence energy; you love hosting groups.

On-camera confidence

to film reels. Clear communicator; calm under pressure; proactive problem-solver. Reliable, punctual, and happy to work

peak times

(nights/weekends).
Nice-to-haves

Experience in attractions/entertainment, retail, hospitality, or esports/gaming. Basic social media best practices.
Perks

Free/discounted VR for you (and friends), flexible scheduling, growth path into content/marketing or event leadership.

How to apply

Apply on Indeed OR

Email

mississauga@another-world.com

with:

Subject:

Customer Service Representative - Your Name

Your resume Your weekly availability and earliest start date

Learn more:

Website: https://mississauga.another-world.com/?utm_source=google_maps
Instagram: https://www.instagram.com/anotherworldvrsauga?igsh=ZjI3N3Q3YWppZGpm&utm_source=qr

About Another World VR - Mississauga

A free-roam VR arena delivering cinematic, fully immersive group experiences for friends, families, dates, birthdays, and team events--minutes from the airport. Our sessions are staff-guided, easy to learn, and ridiculously fun. Come help us keep the 5-star streak alive.

Job Type: Part-time

Benefits:

Casual dress Company events Store discount
Application question(s):

You don't need to be an expert - can you create a quick reel per shift for our socials?
Experience:

customer service: 1 year (required)
Language:

English (required)
Work Location: In person