Customer Service Representative
Job Description
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Assigned teams and tasks will vary based on business necessity. The ideal candidate will have customer service experience working in a fast-paced environment, meeting customer needs by diagnosing service issues; processing service requests; scheduling service appointments based on customer product, time and labor requirements; providing quotes to customers; and ordering necessary service parts. Experience working in Salesforce is preferred.
This position reports to our Mississauga, ON office. This is a full time 40-hour/week position. The schedule is Monday - Friday with a flexible start time between 7:30am -8:30am.
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2484894
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMississauga, ON, CA, Canada
-
EducationNot mentioned