Job Description

About Foss National Leasing

Foss National Leasing (FNL) is a part of the Foss Automotive Group, established in 1962. It is the largest privately owned and operated fleet management company in Canada. Foss has a reputation for superior customer service and providing solutions tailored specifically to the needs of today's automotive fleet managers.

About This Role

We are seeking an enthusiastic, professional and customer focused Client Administrator to communicate with customers from across Canada while providing friendly, efficient administrative support to the Central Canada Sales team.

Main Responsibilities

Daily contact with customers/sales reps providing answers, solutions, and information for managing vehicles Fast response to both internal and external requests Order entry Account and billing maintenance Fuel and maintenance card administration Answering clients' questions with regards to field assistance for fuel and maintenance cards, suppliers, billings, etc. Serve as central support to clients in their usage of our secured intranet site Coordinate clients' information via our different data base systems Other duties as may be required to provide high quality service delivery to our customers

What you will bring to the Company:

At least three (3) years' experience in a similar customer relations position Ability to multi-task with accuracy Knowledge of a CRM tool such as Sales Force would be an asset Ability to prioritize requests and deadlines Strong Analytical skills Professional phone manner Proficient in MS Office Suite; advanced in Excel Passion to stay busy and eager to do whatever it takes to get the job done Strong written and oral communication skills Positive energy and enthusiasm every day Previous experience and familiarity with automotive leasing is an asset Bilingual (French) is a requirement

Our Culture Sets Us Apart!

We work hard, we achieve results, and we have fun along the way. If you're looking to join a team that values dedication, innovation, and a customer-first approach, we'd love to hear from you!


At Foss National Leasing, we are committed to fostering an inclusive and equitable workplace where everyone has the opportunity to thrive. We provide equal employment opportunities to all individuals, regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by law. We believe that embracing diversity fuels innovation, strengthens our connections with customers, and cultivates a more vibrant and supportive work environment.


Our dedication to fairness and respect is woven into every aspect of our employment practices. From recruitment and hiring to training, career growth, compensation, benefits, and beyond, we strive to ensure that every employee and applicant is treated with dignity and given the opportunity to succeed.