Customer Service Representative
Langley, BC, Canada
Job Description
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Clopay Corporation is North America\xe2\x80\x99s largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.
We have an excellent opportunity for Customer Service Representative in our Langley, BC Distribution Centre.
In this position, the successful candidate will perform the following job responsibilities:
- Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
- Assist in pricing of quotes and orders under automation system controls.
- Balance daily invoice edit.
- Audit open order reports weekly.
- Follow up on customers\' claims for credit.
- Manage all system invoicing on COD and open-term accounts.
- Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
- Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
- Distribute all incoming and outgoing mail.
- Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
- Various adminstrative duties
- A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.
- Basic computer skills are required with a familiarity of Microsoft Office Products.
- Previous clerical or office experience is beneficial.
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, and sick and vacation time.
Please visit our website at www.clopay.com to learn more about our company.
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Job Snapshot
Employee Type
Full-TimeLocation
Langley, British Columbia (Onsite)Job Type
Admin - ClericalExperience
Not SpecifiedDate Posted
05/15/2024Job ID
3270/4465/22848
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Job Detail
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Job IdJD2309099
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLangley, BC, Canada
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EducationNot mentioned