Customer Service Representative
Job Description
We are urgently looking for an ambitious and future-focused individual to join our team as a Customer Service Representative. As part of our rapidly expanding organization, you will play a pivotal role in supporting our growing customer base. We are fun, bold, and rewarding, and our goal is to continue building a great brand while servicing our fabulous customers. As a Customer Service Representative, you will work closely with pre-qualified customers to enhance their experience, elevate the reputation of our clients within the local community, and position them for success. This role involves daily customer interactions, so an ideal candidate will have customer service, sales, or retail experience. If this sparks your passion, we eagerly await your Customer Service Representative application!
Customer Service Representative Responsibilities:
Guide new and existing customers through our services, offering in-depth and precise information through face-to-face meetings Provide exemplary customer service by following up on installations and ensuring the seamless execution of products and services Consistently meet or exceed sales goals set for the Customer Service Representatives while delivering a positive client experience Address customer inquiries with urgency, providing impactful solutions that foster retention and strengthen brand loyalty Collaborate with the Customer Service Representative team to share ideas and implement strategies that improve the customer experience and operational efficiency Collaborate with Senior Customer Service Representatives to refine new skills that contribute to the development of a cohesive and high-performing team
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Customer Service Representative Qualifications:
1-2 years of experience in sales, customer service, or a client-facing role is highly desirable Proven communication skills in a customer-facing role Ability to meet sales demands and exceed those goals Empathetic and professional demeanor when handling customer objections Solution-focused, with the ability to thrive in evolving environments Self-motivated, goal-oriented, and comfortable working independently and as part of a team
Job Type: Full-time
Pay: $48,052.12-$58,000.00 per year
Work Location: In person
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Job Detail
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Job IdJD2761154
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKanata, ON, CA, Canada
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EducationNot mentioned