Job Description

Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.

ACCOUNT MANAGER

At Billyard Insurance Group (BIG), we believe in more than just selling insurance -- we're here to build strong client relationships, provide trusted advice, and make a meaningful impact. As one of Canada's fastest-growing brokerages with over 80 locations nationwide, we are redefining the insurance experience through innovation, collaboration, and client-first service.

We're looking for an Account Manager to join our team at Stoney Creek. If you thrive on delivering exceptional client service, have a sharp eye for detail, and want to be part of a company that values integrity and teamwork, we want to hear from you!

What does the Account Manager do?

As an Account Manager, you'll be the primary contact for a dedicated portfolio of clients, ensuring they receive the best insurance solutions to meet their needs. Your day-to-day will include:

Managing and servicing an existing book of business by handling renewals, endorsements, and policy changes.

Acting as a trusted advisor to clients, providing expert guidance and support.

Identifying opportunities to enhance client coverage and recommending additional products or services.

Ensuring accuracy and compliance in all policy documentation and transactions.

Collaborating with underwriters and carriers to resolve client inquiries and coverage concerns.

Maintaining up-to-date records and ensuring all interactions align with regulatory requirements.

Does this sound like you?

We're looking for a dedicated professional who:

Excels in building strong, long-term client relationships with a client-first mindset.

Has a keen eye for detail and strong problem-solving abilities.

Thrives in a fast-paced environment and can effectively manage multiple priorities.

Communicates clearly and professionally, both verbally and in writing.

Works well independently while also contributing to a collaborative team environment.

Is proactive in staying informed about industry trends, regulatory updates, and product knowledge.

Qualifications

Required:

An active and current insurance broker license for the relevant provincial regulatory body (e.g., RIBO).

A high school diploma or equivalent.

Minimum of two (2) years of experience in a service-focused insurance brokerage role, preferably in both Personal and Commercial Lines.

Strong understanding of insurance products, underwriting principles, and regulatory compliance.

Proficiency in policy management and CRM systems.

Asset:

A university degree in a related field or a college diploma in Insurance from a Canadian post-secondary institution.

What We Offer

At BIG, we believe in investing in our brokers' success. We provide:

Industry-leading proprietary technology to streamline underwriting, quoting, and policy management.

Ongoing education and professional development to help you continuously refine your expertise.

A hybrid work environment, giving you the flexibility to build your business and manage your personal life.

A strong national brand with an established presence and a collaborative, growth-focused culture.

Comprehensive Benefits Package

Our Commitment to Diversity, Inclusion and Belonging

Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Our Commitment to Accessibility

Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at stoneycreek@thebig.ca or 905-662-1714

Job Type: Full-time

Pay: From $50,000.00 per year

Additional pay:

Commission pay
Benefits:

Casual dress Dental care Extended health care Flexible schedule Work from home
Schedule:

Monday to Friday
Application question(s):

Must have 2 or more years of current insurance experience in Ontario.
Licence/Certification:

RIBO License (required)
Work Location: In person