At Morneau, we'll go places together and explore new career horizons filled with exciting opportunities
.
When you join the team of LAURIE-ANN GARTSEN - Customer Service Director, you'll enjoy a daytime schedule from Monday to Friday from 8am to 4.30pm and a daily routine filled with stimulating tasks, earning a salary up to 25,17X per hour from the beginning.Quickly and effectively respond to customer requests by email or telephone
Manage customer dissatisfaction and propose solutions best adapted to their situation
Promote/accompany customers on portal functionalities and new features
Work closely with Operations and Billing staff
Connect to customers' operational meetings at their request
Assist in the integration of new VIP customers by communicating with customer suppliers to integrate them into the new platform
Perform all other related tasks
And to pave the way for your peace of mind, we offer
a range of benefits:
3 weeks of vacation starting May 1st following your hiring
Insurance available 3 months following your hiring (medication, dental, vision of your choice)
Group retirement savings plan available after 3 months
10 statutory holidays, 4 personal days, 1 floating day off and 10 sick days off (depending on terms and conditions)
Referral program of $2,000 per person referred
Internal training and development program
Direct deposit of salary every week
Competitive salary and a dynamic team
Possibility of professional development
Work for a family business where there is a pleasant work atmosphere and where it is good to go there every morning
Develop in a stable company, in mega growth and enjoying an excellent reputation
On-site parking
Employee assistance program offering support with specialists (nutrition, psychology, finances, etc.)
Active terminal life and corporate activities
Here, RESA is our culture. Respect, Excellence, Support, and Accountability guide every decision in a company where everyone makes a real impact.
Safe work pays off! With the SST program, exchange your points for rewards at the KM Morneau store.
And much more!
Interested? If you meet the requirements below, feel free to apply!
2 to 5 years of experience in customer service for Key customers in the transportation field;
General knowledge of computer;
Good communicator both orally and in writing;
Ability to concentrate;
Adaptability,Analytical mind, capacity to investigate complex customer service problems;
Priority management;
Ability to handle complaints;
Concern for customer service;
Requirement of the French language at an advanced Level (interactions with suppliers, clients, and French-speaking employees and/or located outside the province of Ontario);
Knowledge of TruckMate software (asset);
Want to hit the road with us? We're waiting for your application!
Any
questions?
ELISE
LACOMBE
at 418-681-2727 #4271 or by email at
elise.lacombe@groupemorneau.com
At Groupe Morneau, we adhere to the principle of equal access to employment and are committed to providing a diverse and inclusive work environment.
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