Job Description

Customer Service

The candidate for the above role is responsible for Admin/Customer Service to support varies departments in the office .

Job Summary

Work Conditions and Physical Capabilities:

Day shift 8:30am - 5pm, Monday to Friday (8hour shifts) Must be able to work in a fast-paced environment, repetitive tasks, attention to detail, positive attitude. Expect to receive exposure and training in all aspects of the company (floater for front office/admin) MUST be able to speak, read and write in English

Responsibilities and Duties

Answering phones on a multiple line switchboard Helping our customers across Canada with any inquiries they may have Checking email and fax machine multiple times per day Data Entry of incoming orders, sending order confirmations to customers and confirming product that requires more information. Letting the Supply Chain Manager know what custom products need to be ordered Learning and having knowledge of all products Blake Medical sells Fulfilling any requests made Maintain a clean and orderly work area Assisting other staff with various duties as required.

The ideal candidate profile:

Energetic, ability to work autonomously, adapt rapidly to changing circumstances and situations and manage stressful situations. Collaborative and team-oriented English verbal, reading comprehension and writing skills. Dedicated to getting the job done while meeting established standards of quality, safety and client satisfaction. Understand and apply safety standards, policies and procedures, as well as Operating Rules.

Qualifications and Skills

Essential Skills

QuickBooks Enterprise Desktop Typing skill, 60 WPM Document use, numeracy, oral communication, working with others, continuous learning. Office 365 Applications (Microsoft, Word, Excel, PowerPoint, etc.)
Bonus Skills (not required):

WHMIS 2015 certificate, First Aid, Worker Health and Safety in 4 Steps certification and any other Health and Safety certificates or certifications.
BMG will be relocating to Brantford on September 1st, 2025

We are willing to train the right candidate

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

Casual dress Disability insurance Life insurance On-site parking Paid time off Vision care
Work Location: In person