Customer Service Representative

Hamilton, ON, Canada

Job Description


Are you a talented individual looking to join a dynamic team? We are seeking enthusiastic and dedicated professionals to join us as Customer Service Representatives.About Us: At our company, we empower our clients and consistently exceed their expectations. We are committed to innovation, excellence, and a client-centric approach. We believe in fostering strong partnerships and delivering exceptional value to each client.Your Responsibilities:

  • Handle customer inquiries via phone, email, and chat with professionalism and efficiency.
  • Provide accurate information about our products and services, assisting customers with orders, returns, and issue resolution.
  • Listen attentively to customer concerns, empathizing with their needs and striving to exceed their expectations in every interaction.
  • Collaborate with team members and departments to ensure seamless customer experiences.
  • Maintain detailed records of customer interactions and follow up as necessary to ensure satisfaction.
Job Requirements:
  • Bachelor\xe2\x80\x99s degree or high school diploma equivalent.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to build rapport with customers.
  • Effective problem-solving abilities and a proactive approach to customer concerns.
  • Ability to work efficiently in a fast-paced environment and multitask effectively.
  • Previous experience in customer service or a related field is preferred but not required.
Perks & Benefits:
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for career growth and advancement within the company.
  • Ongoing training and development to enhance your skills and knowledge.
  • A supportive and inclusive work environment where your contributions are valued.
  • Remote work schedule.
Join our team and make a difference in the lives of our clients by providing them with peace of mind through exceptional customer service. Apply now!Powered by JazzHR

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Job Detail

  • Job Id
    JD2302823
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hamilton, ON, Canada
  • Education
    Not mentioned