Customer Service Representative

Hamilton, ON, Canada

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DescriptionAppleOne is hiring Customer Service Representatives in Hamilton!
This role offers:

What we are looking for:

Calling all recent grads from Commerce, Accounting, Business or Finance programs! Excellent entry-level position to start your career with a growing company!
Must be flexible for different shifts
Ideally candidates will have 1-2 years of customer service experience

Duties:

Provide the highest level of service to our Travel Insurance customers
Respond to customer inquiries regarding our various travel policies, in a timely and professional manner
Analyze and rectify customer concerns using established procedures
Use computer systems to access, document, and confirm customer information
Develop a solid understanding of our travel policies
Fulfill customer needs to ensure customer satisfaction
Additional administrative or project duties

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