Customer Service Representative
Halifax, NS, CA, Canada
Job Description
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and assisting with product-related issues. This role requires strong communication skills and the ability to handle customer interactions professionally and efficiently.
Responsibilities
Respond promptly to customer inquiries via phone, email, or chat. Assist customers. Handle complaints and resolve issues in a timely manner. Perform data entry tasks to maintain accurate customer records. Conduct analysis of customer feedback to improve service quality. Maintain a professional demeanor while ensuring excellent phone etiquette.
Qualifications
Previous experience in customer service or sales is preferred. Strong communication skills, both verbal and written. Proficiency in data entry with attention to detail. Demonstrated analysis skills to assess customer needs effectively. Ability to work collaboratively within a team environment. A positive attitude with a commitment to providing outstanding customer service. Join us in delivering exceptional experiences for our customers while growing your career in a supportive environment!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Company events Dental care Extended health care On-site parking Vision care
Work Location: In person
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Job Detail
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Job IdJD2732081
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHalifax, NS, CA, Canada
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EducationNot mentioned