customer service representative

Customer Service Representative Electronic Commerce (e Commerce)

Markham, ON, CA, Canada

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Job Description

Education: College/CEGEP Experience: Experience an asset

Tasks

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Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Consult with clients after sale to provide ongoing support

Area of work experience

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Marketing

Work conditions and physical capabilities

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Attention to detail Fast-paced environment

Personal suitability

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Client focus Excellent oral communication Flexibility Ability to multitask Quick learner

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field? Do you meet the language requirements listed in the job posting? Work Term: Permanent Work Language: Bilingual * Hours: 20 to 40 hours per week

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