Customer Service Representative
Edmonton, AB, Canada
Job Description
Customer Service RepresentativeCrosstown AutobodyEdmonton, Alberta, On-SiteCompensation: $45,000 - $55,000 per yearSchedule: Monday to Friday, 8 am \xe2\x80\x93 5 pmCrosstown Autobody is looking for a Customer Service Representative located in Edmonton, Alberta. We are a growing team with opportunities for career advancement.What We Offer:
- Signing Bonus for experienced Customer Service Representative up to $5000
- Competitive Compensation
- Health and Dental Benefits
- Vacation
- Wellness Benefits
- Employee Assistance Program
- Employee Vehicle Purchasing Plan
- Clean Working Environment
- Career Growth
- Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
- Outbound calls to customers to schedule appointments (Estimates and Repairs)
- Outbound calls to customers with status updates
- Assist with customer appointment check-ins and customer deliveries
- Update internal systems with detailed/accurate notes
- Assist with in person customer service as well as office work
- High School Diploma
- Experience in customer service or sales, preferably in the automotive industry
- Knowledge of Repair Centre, Mitchell Connect, Mitchell Glass or Progi would be an asset
- Experience with Excel
- Strong organizational and time management skills
- Must possess a valid driver\xe2\x80\x99s licence and a safe driving history
- Excellent verbal and written communication skills
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Job Detail
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Job IdJD2283590
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$45000 - 55000 per year
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Employment StatusPermanent
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Job LocationEdmonton, AB, Canada
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EducationNot mentioned