Customer Service Representative
Edmonton, AB, Canada
Job Description
Customer Service Representative
Crosstown Autobody
Edmonton, Alberta, On-Site
Compensation: $45,000 - $55,000 per year
Schedule: Monday to Friday, 8 am - 5 pm
Crosstown Autobody is looking for a Customer Service Representative located in Edmonton, Alberta. We are a growing team with opportunities for career advancement.
What We Offer:
- Signing Bonus for experienced Customer Service Representative up to $5000
- Competitive Compensation
- Health and Dental Benefits
- Vacation
- Wellness Benefits
- Employee Assistance Program
- Employee Vehicle Purchasing Plan
- Clean Working Environment
- Career Growth
- Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
- Outbound calls to customers to schedule appointments (Estimates and Repairs)
- Outbound calls to customers with status updates
- Assist with customer appointment check-ins and customer deliveries
- Update internal systems with detailed/accurate notes
- Assist with in person customer service as well as office work
- High School Diploma
- Experience in customer service or sales, preferably in the automotive industry
- Knowledge of Repair Centre, Mitchell Connect, Mitchell Glass or Progi would be an asset
- Experience with Excel
- Strong organizational and time management skills
- Must possess a valid drivers licence and a safe driving history
- Excellent verbal and written communication skills
*Signing bonus will be paid 50% upon signing and 50% at 90 days of service*
*Signing bonus requires one year commitment*
For more information on our Company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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Job Detail
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Job IdJD2283590
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$45000 - 55000 per year
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Employment StatusPermanent
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Job LocationEdmonton, AB, Canada
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EducationNot mentioned