Job Description

Looking Ahead - Join Our Team!

Happy Paws is continuing to grow, and we're always excited to meet compassionate, client-focused individuals who want to be part of our team. We're currently accepting applications for a

hybrid Client Service Representative (CSR) / Tech Assistant

role, with a strong focus on client communication and service.

While your primary responsibility will be helping our clients and patients at reception, there will also be opportunities to assist our team with back-of-clinic support. This makes the role ideal for someone who is interested in supporting our team with hands-on veterinary care, while also being a welcoming face in reception.

Responsibilities

Welcome clients and their pets with warmth and professionalism. Answer phones, schedule appointments, and manage clinic email communication. Process invoices and payments while maintaining accurate client records. Support technicians and veterinarians with administrative or assistant tasks when needed. Contribute to maintaining a clean and organized clinic environment.

Experience

Strong communication skills with the ability to convey information clearly and effectively. Education: Minimumof High school diploma or equivalent. Previous experience in a veterinary clinic or animal care setting is required. Proficiency in basic computer skills and knowledge of veterinary software systems. Ability to multitask in a fast-paced environment. Knowledge of tech assistant procedures is a plus.

Details

Job Type:

Full-time (future opportunity - applications will be kept on file for upcoming openings).

Starting Pay:

$18/hr, adjusted based on experience.

Benefits:

Extended health & dental care, paid time off, veterinary discounts, flexible scheduling, team events, on-site parking.

Schedule:

7.5 hour shifts, Monday to Friday (with occasional evening coverage).

We look forward to connecting with you!

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Employee assistance program Extended health care On-site parking
Work Location: In person