Customer Service Representative (csr)

Oakville, ON, Canada

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Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Call and schedule appointments with customers
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Booking appointments and coordinating with different departments
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Job Types: Full-time, Permanent Salary: $16.00-$17.00 per hour Schedule:

Ability to commute/relocate:

Oakville, ON L6L6L4: reliably commute or plan to relocate before starting work (preferred)

Education:

Experience:

Work Location: In person

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