Join a fun, fast-paced team where we proudly employ the most organic, grain-fed, free-range plumbers in the city!
We're hiring a
Customer Service Representative
(CSR)
to support two dynamic companies. You'll be the first point of contact for our customers--booking service calls, responding to inquiries, and keeping things running smoothly.
What You'll Do:
Answer calls and emails professionally and promptly
Book service appointments and sold estimates
Enter/update customer info in our system
Light dispatch duties on rotating Saturdays
Recommend solutions or route requests to the right department
Collaborate with other teams to ensure excellent service
What You Bring:
Customer service experience (plumbing or trades is a plus)
Strong communication and phone skills
Solid data entry and computer navigation skills
Ability to multitask and stay organized under pressure
Experience with Service Titan and Google Suites is a bonus
Why Join Us:
Competitive pay
Supportive team culture
Growth opportunities
Unique brand personality
Apply today and help us deliver outstanding service with a side of personality.
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
Casual dress
Disability insurance
Extended health care
Life insurance
On-site parking
Ability to commute/relocate:
Edmonton, AB T5S 2L9: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
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