Our common goal, our passion, is to create global communities connected through play and social experiences. We believe the world needs more places where coming together, connecting and having fun are inevitable. What makes us jump out of bed every morning is knowing we\xe2\x80\x99re integral to create these meaningful places, and we need people like you to help us build them. *This position is to be filled in our Edmonton office Our Customer Service Team, within our global Commercial Group, needs the next, great, Customer Service Representative (CSR) to deliver outstanding support to our sales professionals and our customers. This is a position suited for customer-focused, self-directed, solution-seekers. Our CSRs are a critical piece of the design and sales and process. Astute listeners, knowing how to elicit information from customers to help design and quote, spray parks, playgrounds, and outdoor spaces of their dreams. Effective communicators, able to convey the design and technical details of our features, bringing the catalogue pictures to life. Techies, confidently navigating our systems and CRM (Creatio) to create detailed and accurate orders. Part administrator, part advisor and part account manager, you\xe2\x80\x99re 100% problem solver. Although no two days are the same, here are the activities you\xe2\x80\x99ll focus on: \xc2\xb7 Create documents and reports for internal and external use (sales funnel reports, quotes, contracts) \xc2\xb7 Support our sales team with administration, trouble shooting and research \xc2\xb7 Manage the order release process \xc2\xb7 Participate in training and professional development to learn new and current product solutions, processes and design philosophies \xc2\xb7 Delve into technical details of processes and systems, curious to find better ways and better methods \xc2\xb7 Apply your knowledge, maturity and common sense for what is non-negotiable while also knowing where you have autonomy to make adjustments We\xe2\x80\x99re a different kind of company and we\xe2\x80\x99re looking for a different kind of individual to join our team! Job Types: Full-time, Permanent Salary: $45,000.00-$55,000.00 per hour Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Hybrid remote in Edmonton, AB