Customer Service Representative
Job Description
Gerrity is a family owned and operated Food Contact and Non-Contact Corrugated Packaging and processing company that has been in business since 1977. Our growing company moved into the carton manufacturing process with FSCC22000 Certification (GFSI ) and Continually growing and expanding in both size and product lines, Gerrity has now become a leader in brown box, POP displays and Just-In-Time/Kanban delivery systems .We handle a variety of Food Direct Contact Corrugated Packaging reaching a range of global markets and global standard including both human and animal consumption. For over 30 years we have been producing quality products and are committed to continuing to provide a safe and sustainable production environment.
SCOPE:
Responsible to support the process of processing orders and meet company goalsKEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
? Enter orders
? Set up / revise dockets - maintain dockets - customer approvals
? Liaison between customer, sales representative and orders - resolve any discrepancies.
? Attach PO's, confirmations and spec approvals to dockets as well as to orders
? Build sustainable relationships and trust with customer accounts through open and interactive communication.
COMPETENCIES:
? Demonstrates good communication, takes initiative and teamwork skills
QUALIFICATIONS:
? Experience in customer service
? Proficient computer skills
? Professional attitude, appearance and teamwork
? Solid written, communication and problem-solving skills
Job Type: Full-time
Benefits:
Casual dress Company events Dental care Extended health care Paid time off RRSP match
Work Location: In person
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Job Detail
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Job IdJD3118246
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationConcord, ON, CA, Canada
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EducationNot mentioned