Job Description

MacArthur's Appliances is looking for a reliable, friendly, and organized

Customer Service Representative

to join our

Parts & Service Department

. If you're familiar with major appliance brands and have a general understanding of how appliances work, along with strong communication skills, this role could be a great fit for you.

What You'll Do

Answer incoming customer calls and provide friendly, accurate assistance Schedule service appointments and coordinate visits for our service specialists Order parts, track arrivals, and maintain inventory levels Prepare parts for customer pick-up or delivery Deliver parts to customers or service technicians when needed Assist with appliance movement when required (loading/unloading trucks, helping with showroom moves -- must be comfortable lifting heavy items) Keep records organized and support day-to-day operations in the Parts & Service Department

What We're Looking For

Strong communication and customer-service skills Ability to multitask and stay organized in a fast-paced environment Comfortable lifting and moving heavy items when needed Team-oriented and dependable Valid driver's license is an asset Experience in customer service, logistics, or a related field is an advantage but not required, we're happy to train the right person

What We Offer

A supportive, friendly workplace Full-time hours with steady daytime shifts Opportunities to learn and grow within the company
If you enjoy helping people and want to be part of a local business known for great service, we'd love to hear from you.

To apply, please submit your resume to hiring@macarhturapp.com.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Expected hours: 37.5 - 40 per week

Benefits:

Dental care On-site parking Vision care
Experience:

Customer Service: 1 year (preferred)
Language:

English (required)
Work Location: In person