Customer Service Representative Call Centre
Kentville, NS, CA, Canada
Job Description
Work Term: Permanent Work Language: English Hours: 35 hours per week Education: No degree, certificate or diploma Experience: 1 to less than 7 months
Work setting
----------------Public sector
Tasks
---------Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments
Computer and technology knowledge
-------------------------------------Database software Internet MS Excel MS Outlook MS Word
Security and safety
-----------------------Bondable Criminal record check Driver's validity licence check
Transportation/travel information
-------------------------------------Own transportation Valid driver's licence
Work conditions and physical capabilities
---------------------------------------------Attention to detail Fast-paced environment Overtime required Tight deadlines Work under pressure Repetitive tasks
Personal suitability
------------------------Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner
Health benefits
-------------------Dental plan Disability benefits Health care plan Vision care benefits
Financial benefits
----------------------Group insurance benefits Life insurance * Pension plan
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2378059
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKentville, NS, CA, Canada
-
EducationNot mentioned