Customer Service Representative Job in The UPS Store 335

Customer Service Representative

Calgary, AB, CA, Canada

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Job Description

The UPS Store is seeking a reliable and customer-focused

Shipping & Receiving Clerk / Retail Associate

to join our team. This role involves handling packages, assisting customers with shipping needs, and performing general store operations in a fast-paced retail environment.

Job Duties & Responsibilities

Receive, sort, and process incoming and outgoing shipments Prepare packages for shipping, including packing, labeling, weighing, and scanning Assist customers with shipping, packaging, printing, and mailbox services Operate shipping software, POS systems, and handheld scanners Verify shipment accuracy and maintain proper documentation Maintain a clean, organized, and professional work area Provide excellent customer service and resolve basic customer concerns Follow all UPS Store policies, procedures, and safety guidelines

Job Requirements & Qualifications

High school diploma or equivalent (preferred) Strong customer service and communication skills Basic computer and typing skills Ability to lift packages up to 50-70 lbs (with or without accommodation) Ability to stand, walk, bend, and lift for extended periods Detail-oriented with good organizational skills Reliable, punctual, and able to work in a team environment Retail, shipping, or warehouse experience is a plus (but not required)

Schedule & Availability

Flexible scheduling available

Why Work at The UPS Store

Friendly, team-oriented work environment On-the-job training provided Opportunities for growth and skill development
Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 - 25 per week

Work Location: In person

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