Job Description

Customer Service Representative - Full Time

Calgary, AB | Monday to Friday, 8:00 AM - 4:30 PM (flexibility required)

AMJ Campbell is seeking a detail-oriented, adaptable, and customer-focused individual to join our busy

Home Deliveries Team

. As a key part of our logistics operations, you'll be the voice our customers hear and the support our team relies on. We're looking for someone who thrives in a fast-paced environment and enjoys problem-solving with a smile.

What You'll Do:

Answer incoming customer inquiries and provide timely, professional support Collaborate with team members and stakeholders to stay informed on services, processes, and updates Accurately enter and update customer information in our CRM system Communicate with clients in a friendly and empathetic manner, actively listening and addressing concerns Offer practical solutions in line with company policies Manage calls, distribute correspondence, and assist with day-to-day office operations Tackle additional administrative or coordination duties as needed

What You Bring:

Strong organizational skills and the ability to multitask under pressure Excellent verbal and written communication Proficiency in Microsoft 365, Excel, and CRM systems Must have a background in customer service or logistics A flexible attitude and a willingness to adapt to changing priorities and schedules

Why Join AMJ?

You'll be part of a supportive team in a growing, fast-moving industry. We value initiative, reliability, and great customer experiences. This is a full-time, in-office role with opportunities to develop your skills and grow within the company.

Job Types: Full-time, Permanent

Pay: $17.00-$21.00 per hour

Education:

Secondary School (preferred)
Experience:

customer service: 1 year (preferred)
Work Location: In person