Tristar Coatings is a fast growing, high quality specialty coatings manufacturer located in North Brampton. Operating since 1971, our company is focused on providing the highest quality customer experience. Our employees are provided the same concern, respect and caring attitude within the organization that they are expected to share externally with every customer.
We are looking to add a CSR who embodies this spirit to our growing team.
Responsibilities of Position
Receive and process customer orders
Manage a large number of phone calls
Help build sustainable relationships with each client through trust and a thorough understanding of their needs
Resolve customer complaints proactively
Assist in production scheduling
Provide assistance to our sales team as required
Proactive contact with customers
Other administrative duties as assigned
Qualification
3 - 5 years in a fast paced manufacturing environment
Understanding of the manufacturing industry - Coatings experience is a plus
Strong interpersonal skills
Proven customer support experience
Prioritizes and multi-tasks with ease
Excellent communication skills
The ability to meet deadlines
The ability to deal will different personalities with ease
Works well under pressure
Detail oriented
Proficiency in Microsoft office suite - able to learn new software with ease
The ability to read, write and speak English
Desired Education
High school or higher
Our company offers competitive salaries and an extensive benefits package to all our employees. If you believe that this position is right for you, you are encouraged to apply.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Type: Full-time
Pay: $40,000.00-$42,000.00 per year
Benefits:
Company events
Dental care
Extended health care
Life insurance
On-site parking
RRSP match
Ability to commute/relocate:
Brampton, ON: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
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