Customer Service Representative Job in GFL Environmental

Customer Service Representative

Bracebridge, ON, CA, Canada

https://ca.mncjobz.com/company/gfl-environmental

Apply Now

Job Description

Key Responsibilities:

Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. Communicate clearly and concisely with on-the-road employees to give instructions and assistance. Answer incoming and make outgoing customer telephone calls. Receive and resolve, within established guidelines, customer questions and concerns. Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. Track customer information and concerns and enter data into database. Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. Maintain new account files. Work with supervisors to ensure that all missed stops and special pick ups are completed daily.

Requirements:

High School Diploma or GED. Previous customer service experience is an asset. Excellent communications skills Excellent problem-solving skills and a drive to succeed

#GFLTalent

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.