Job Description

Position: Call Centre/Customer Service Representatives (Bilingual)
Location: Downtown Ottawa, ON (on-site)
Salary: $20 to $22 per hour + 4% vacation pay per hour (paid weekly)

If you have a natural flair for providing exceptional customer service, love to learn and have a true passion for growth; then we have a role you.

What\'s in it for you:

- 6-month contracts starting ASAP with the huge possibility of permanency
- Job stability with opportunity of growth
- Excellent hourly wage of $20 to $22 + 4% vacation pay per hour (paid weekly)
- No weekends\xe2\x80\xa6ever! (Monday to Friday/ full-time hours)
- Supportive and professional environment
What you will do:

- Accept phone calls, emails, and online chat requests from customers
- Provide answers on policies to customers and provide customer service excellence
- Collaborate with your team and team members to solve problems and share knowledge
- Perform various administrative tasks as required
Skills required:

- Previous experience in a customer support role
- Capable of using different methods of communication i.e. email, telephone, video call, and chat
- Fully bilingual in English and French
- Must be able to get an Enhanced Reliability Security Clearance (5 years in Canada)

To apply, please forward your resume in Word format to Tanveer Sodhi at ottawa.temp@quantum.ca.

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Services de Gestion Quantum Lt\xc3\xa9e

Depuis sa fondation \xc3\xa0 Montr\xc3\xa9al en 1968, Quantum a acquis une renomm\xc3\xa9e enviable et est devenue le partenaire de ressources humaines de choix des entreprises priv\xc3\xa9es ou du domaine public. Notre mission d\'excellence et notre engagement ind\xc3\xa9fectible...

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