Customer Service Representative (bilingual)

Ottawa, ON, Canada

Job Description


Position: Call Centre/Customer Service Representatives (Bilingual)
Location: Downtown Ottawa, ON (on-site)
Salary: $20 to $22 per hour + 4% vacation pay per hour (paid weekly)

If you have a natural flair for providing exceptional customer service, love to learn and have a true passion for growth; then we have a role you.

What\'s in it for you:

- 6-month contracts starting ASAP with the huge possibility of permanency
- Job stability with opportunity of growth
- Excellent hourly wage of $20 to $22 + 4% vacation pay per hour (paid weekly)
- No weekends\xe2\x80\xa6ever! (Monday to Friday/ full-time hours)
- Supportive and professional environment
What you will do:

- Accept phone calls, emails, and online chat requests from customers
- Provide answers on policies to customers and provide customer service excellence
- Collaborate with your team and team members to solve problems and share knowledge
- Perform various administrative tasks as required
Skills required:

- Previous experience in a customer support role
- Capable of using different methods of communication i.e. email, telephone, video call, and chat
- Fully bilingual in English and French
- Must be able to get an Enhanced Reliability Security Clearance (5 years in Canada)

To apply, please forward your resume in Word format to Tanveer Sodhi at ottawa.temp@quantum.ca.

REFER AND EARN A $50 GIFT CARD! For more details, click here.

OUR VIRTUAL DOORS ARE OPEN! We\'re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

Services de Gestion Quantum Lt\xc3\xa9e

Founded in 1968 in Montr\xc3\xa9al, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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Job Detail

  • Job Id
    JD2173016
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $20 - 22 per hour
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, Canada
  • Education
    Not mentioned