CUSTOMER SERVICE REPRESENTATIVE
The City of Belleville, known as the xe2x80x98Friendly City, is located at the mouth of the Moira River where it meets the picturesque Bay of Quinte. Experience world-class fishing, boating, cycling, and walking along approximately 14 kilometers of waterfront trails. Situated between Toronto and Montreal, and less than one hour from the U.S. border, the City truly is at the center of it all.Approximately 56,000 people make Belleville their home and over 220,000 live within 30 minutes of the City. We are in close proximity to Prince Edward County where you can discover award winning wineries and numerous beaches including Sandbanks Provincial Park. We are home to Loyalist College of Applied Arts and Technology as well as Albert College, Canadas oldest co-ed boarding independent private school. The historic downtown core provides numerous restaurants, shopping and live music and theater venues for an amazing cultural experience. Our inviting blend of small-town warmth and big city amenities, quality of life and affordable housing make Belleville the perfect place to live, work and play. More information is available atCurrently, the City of Belleville has an exciting opportunity for a highly motivated, strategic, and dynamic individual to join the People and Corporate Services Department as a Customer Service Representative.Position Type: Temporary Full-time (to approximately mid-April)
Number of Positions: One (1)
Department: People and Corporate Services
File Number: SV25-22
Location: City Hall 169 Front Street, Belleville
Hours of Work: Monday - Friday, 8:30AM - 4:30PM
Employee Group: CUPE
Salary: Grade 4 ($28.35 - $32.58)
Closing Date: February 18, 2025 at 4:30 PMPURPOSE AND SCOPE:Act as the first point of contact for all callers to the City's main switchboard and provide information in response to general inquiries. Provide customer service and assist the public with complaints and queries relating to parking violations, parking permits and parking enforcement policies. Maintain the Parking Information System and related records and generate various reports associated with the processing and collection of payments for parking tickets including notices of default and other legislative procedures. Act as the alternate to the primary City Hall Receptionist.KEY DUTIES AND RESPONSIBILITIES:
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