Job Description

Join our team at Great Lakes Water Solutions as a full-time

Customer Service Representative.

Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning, office filing, and product stocking to create a seamless and productive environment for our team and clients.

Key Responsibilities:

Customer Service:

Contact our customers when they are due for maintenance, installations, or deliveries. Handle any incoming emails or calls. Deal with issues in a professional manner.

Office Filing:

Organize and manage physical and digital records to ensure easy access to important information and documents.

Product Stocking:

Maintain inventory levels of essential supplies and products, ensuring availability for staff and clients. Contact our supplier to order product.

Assistance with Administrative Tasks:

Provide general support across departments, assisting with tasks such as data entry and basic correspondence.

Team Collaboration:

Work closely with team members to address facilities-related needs and contribute to a positive office atmosphere.

Qualifications:

High school diploma or equivalent required. Post secondary in the field of business/office work is a preferred. Customer service experience is essential. Strong organizational skills and attention to detail. Excellent time management and multitasking abilities. Excellent communication skills, both written and verbal is required. Self-motivated and able to work independently. Previous experience in cleaning, office filing, or similar roles will be helpful. Excellent computer proficiency, including familiarity with Microsoft Office Suite. Positive attitude and a willingness to contribute to a collaborative team environment.

Why Join Us:

Room for growth and skill development within a supportive team. Competitive compensation Life insurance and extended health benefits Full-time permanent position at an established company within the water treatment field
If you are ready to take on a versatile role that encompasses customer service we encourage you to apply. To be considered, please submit your resume along with a brief cover letter outlining your relevant experience and interest in the Service Coordinator position at GLWS.

Job Types: Full-time, Permanent

Pay: $19.50-$20.00 per hour

Benefits:

Casual dress Extended health care Life insurance On-site parking
Education:

Secondary School (required)
Experience:

Front desk: 1 year (preferred) Administrative : 1 year (preferred)
Language:

English (required)
Work Location: In person