Customer Service Representative

Barrie, ON, CA, Canada

Job Description

Customer Service Representative - Competitive, Fast-Paced, and Growth-Focused


-----------------------------------------------------------------------------------


At

Canadoor Garage Doors

, precision, speed, and service drive our success--but no one wins alone. We're looking for a

Customer Service Representative (CSR)

who's sharp, organized, and thrives in a high-performance environment.


You'll be the first point of contact for customers, managing calls, scheduling, and keeping operations running smoothly. This role is built for someone who learns quickly, handles multiple priorities at once, and takes pride in accuracy and results.

What You'll Do



Answer and manage calls and emails with professionalism and urgency.
Schedule residential and commercial service appointments in real time.
Follow up on inquiries and service calls--no loose ends.
Maintain accurate customer profiles and records in

ServiceTitan

.
Use

Excel

and

Google Workspace

to manage data and reporting.
Coordinate between customers and technicians to keep jobs on track.
Meet and exceed

monthly KPIs

for booking rate, accuracy, and responsiveness.

What You Bring



Strong computer and Excel skills are required.


Experience with

ServiceTitan

or similar CRM/dispatch platforms is a

major asset

.
Quick learner with strong attention to detail and follow-through.
Ability to multitask and stay composed in a fast-paced setting.
Excellent verbal and written communication skills.
Customer service, dispatch, or administrative experience (construction/trades a plus).
A

competitive, goal-driven mindset

--you love hitting and exceeding targets.

What We Offer





$470-$1,000 per week

(based on hours and performance)


Monthly KPIs and bonus opportunities

for exceeding targets


Part-Time

- days, evenings, and weekends


Pension plan




Career growth

with a high-performance, team-oriented culture

Apply Now





If you're tech-savvy, competitive, and thrive in a performance-based environment, we want you on our team.


Apply today and bring your energy, accuracy, and ambition to Canadoor Garage Doors.






Requirements




Employment Type:

Part-time

Work Hours:

22 to 32 hours work

Required Education:

Certification *

Required Experience:

Mid level(3) years

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Job Detail

  • Job Id
    JD2885821
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Barrie, ON, CA, Canada
  • Education
    Not mentioned