Job Description

Position: Customer Service
Location: Pickering - 100% onsite
Hours: 8:00 a.m. to 4:30 p.m.
Quantum Management Services is looking for Customer Service for one of our clients. If you are enthusiastic about learning new skills, improving your knowledge, and furthering your career, then this is the opportunity for you.

What our client is looking for:

- Excellent communication skills (verbal and written)
- Data entry and intermediate Excel skills
- Must have basic accounting and understand the difference between a debit and credit
- Must have a degree/diploma in accounting

Roles and Responsibilities:

- Review and categorize all Ship and Debit claims received via the general email inbox
- Contact external customers if required information is not initially received
- Validate and process Ship and Debit claims in SAP
- Work closely with the company\'s Finance group, provide information to clear credits, and solve any issues identified by the group
- Review paybacks prior to sending a final copy to the customers
- Review and work with customers on resolving any discrepancies on their Ship and Debit claim
- Create additional credits when required
- Work effectively to the deadline with accuracy and attention to detail
- Provide telephone backup to the receptionist during breaks, lunch, vacation, and any other full-day absences
- Perform other related duties as required

If this sounds like you, please send your resume in Word format to Twinkle Gandhi at twinkle.gandhi@quantum.ca.

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Services de Gestion Quantum Lt\xc3\xa9e

Depuis sa fondation \xc3\xa0 Montr\xc3\xa9al en 1968, Quantum a acquis une renomm\xc3\xa9e enviable et est devenue le partenaire de ressources humaines de choix des entreprises priv\xc3\xa9es ou du domaine public. Notre mission d\'excellence et notre engagement ind\xc3\xa9fectible...

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