Orillia, ON
124,000 CAD / Year
Please reference req S25-21 (1 vacancy)
KMC specializes in high-performance alloys and friction materials from raw materials to finished products under one roof in Orillia, Canada. Manufacturing unique heat resistant alloys and high nickel/chrome alloys primarily for the petrochemical industries, Kubota leads the industry in quality and advanced technology.
Key Function:
Responsible for the operation of the Customer Service department in alignment with the business objectives for Kubota Materials Canada Corporation.
Major Responsibilities (not limited to):
Coordinate and monitor the status of all quotations through consultation with Sales Managers and Representatives
Lead quotation process for orders, and communicate with customers where required.
Manage external customer information exchange, including management of document control and internal approvals for orders
Coordinate quotations involving co-work with other Kubota manufacturing facilities
Work with Customer Service Coordinator to prepare and maintain proper work instructions
Conduct and analyze Customer Feedback Surveys
Develop annual departmental budgets and assume fiscal accountability of the section
Manage goals and objectives for Information & Technology to ensure alignment with the overall Vice President, Finance & Information Technology goals
Support Kubota Global Identity, with the Brand and Spirit statements of Kubota Materials Canada Corporation
Represent the department in meetings, as requested
Other related duties, as required
Education and Experience:
.
Bachelor's degree in a related field from an accredited university
Formal commercial training or certification preferred
Minimum 8 years of experience in sales or order administration within a manufacturing environment
Minimum 3 years of experience in a leadership role
Project Management experience preferred
Comprehensive knowledge of trade terms, cost estimating, and business practices
Knowledge of the heat resistant case steel business, markets and products
Conciliatory communication skills while engaging customers using tact and discretion
Ability to interpret blueprint and layout drawings
Basic knowledge of machining, welding and fabrication
Proficient computer skills, including Microsoft Office Suite and Enterprise Resource Planning (ERP) system
Physical / Psychological Demands & Working Conditions:
Indoor climate - conditions can very, including extreme heat (PPE provided)
Regular use of computer and other office equipment
Infrequent presence in manufacturing areas
Benefits:
+ Company pension
+ Extended Health care, Vision care, Dental care - from start date
+ Life insurance
+ Employee assistance program
We thank all applicants for their interest in the position, however, only those under consideration will be contacted.
Kubota Materials Canada Corporation is an equal opportunity employer which considers all qualified applicants for employment without regards to race, colour, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability. Kubota Materials Canada Corporation prohibits discrimination based on these or any other category protected by law.
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