Job Description

Job Summary

We are looking for a friendly, reliable, and customer-focused

Customer Service Representative

to join our team. In this role, you will be a key point of contact for customers, delivering a positive in-store experience through attentive service, accurate transactions, and product knowledge. You will support daily store operations by assisting customers, handling merchandise, and maintaining a clean and well-organized environment. The ideal candidate is dependable, detail-oriented, and committed to providing excellent customer service.

Responsibilities

Welcome and assist customers in a courteous and professional manner Accurately process sales transactions at the cash register Respond to customer questions, returns, and exchanges efficiently Maintain familiarity with store products, promotions, and services Receive, unpack, and organize incoming deliveries Restock shelves, displays, and coolers to ensure products are fully available Rotate stock to maintain freshness and follow FIFO (first-in, first-out) practices Participate in inventory counts and stock audits Maintain cleanliness and organization throughout the store, including customer and storage areas

Skills

Previous retail, customer service, or stocking experience is an asset but not required Strong communication and interpersonal skills Ability to work independently and as part of a team Comfortable performing physical tasks, including lifting up to 40 lbs, bending, and standing for extended periods Flexible availability, including evenings, weekends, and holidays
Job Types: Part-time, Permanent

Work Location: In person