Job Description

Job Overview

We are seeking a dedicated and enthusiastic

Customer Service & Garment Operations Associate

to join our team at Platis Cleaners. In this role, you'll be the first point of contact for our customers, ensuring a smooth and professional experience from drop-off to pick-up. You will assist customers at the front counter, tag and sort garments, and process invoices using our dry cleaning software. The ideal candidate is detail-oriented, organized, and passionate about providing exceptional service.

Responsibilities

Greet and assist customers at the front counter in a friendly, professional manner Receive, tag, and organize clothing items for cleaning Input customer orders and process invoices using our dry cleaning software Answer phone inquiries and provide information about services, pricing, and order status Ensure all items are properly sorted and prepared for cleaning or pickup Address customer concerns or complaints with patience and professionalism Maintain a clean and organized work area

Skills

Strong customer service and communication skills Detail-oriented with excellent data entry skills Ability to multitask and stay organized in a fast-paced environment Comfortable using point-of-sale or order management systems Reliable, punctual, and a strong team player Previous experience or knowledge of the dry cleaning industry is beneficial but not required.
Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Schedule:

Monday to Friday Weekends as needed
Work Location: In person