Job Description

Location:

Mississauga (on-site) o

Company:

Another World VR - Mississauga

Hours:

Part-time or full-time.

Operating hours are

5:00 PM-12:00 AM on weekdays

and

10:00 AM-12:00 AM on weekends

. Candidates must have full availability to be scheduled anytime within this window, including evenings, weekends, and holidays.

Why this role matters

We deliver a

legendary 5-star experience

every session--and we want guests to feel it in-person and online. You'll host games on our headsets, guide groups through fully immersive experiences, and create short, punchy content that keeps our socials buzzing.

Your top priorities

Be on camera & create content (most important)

Comfortable being filmed and appearing in Reels/TikToks. Capture highlights, reactions, and quick skits;

produce 1-2 reels per shift

. Edit on-phone (CapCut/Reels/TikTok), add hooks/captions, and hand off for posting. Get guest consent and encourage UGC/collab posts.

Deliver legendary customer service

Warm, energetic hosting from check-in to high-five goodbye. Clear safety briefings, easy instructions, and upbeat coaching during the game. Resolve issues fast, celebrate wins, and help groups snap photos/videos. Keep our

all 5-star vibe

by asking for reviews the right way.

Operate games & handle tech confidently

Set up and calibrate

Oculus 3

headsets/controllers; sanitize and reset bays. Troubleshoot basic issues (pairing, IPD/fit, boundary/calibration, audio). Use our

CRM/booking system

for check-ins, waivers, and payments.

Live the gaming spirit

You enjoy games and can explain rules, modes, and tips to every skill level. Stay curious--learn new maps/missions so groups get the best experience.
What a typical shift looks like

Prep the arena ? welcome & check-in ? safety/demo ? run sessions ? hype the room ? film epic reactions ? quick edit a reel ? reset/sanitize ? ask for reviews ? closeout notes.

What you'll bring

People person

with stage-presence energy; you love hosting groups.

On-camera confidence

and basic short-form editing skills.

Tech-friendly

and quick to learn hardware/software (VR + CRM). Clear communicator; calm under pressure; proactive problem-solver. Reliable, punctual, and happy to work

peak times

(nights/weekends). Able to stand for extended periods and lift/reset equipment as needed.
Nice-to-haves

Experience in attractions/entertainment, retail, hospitality, or esports/gaming. Basic photography/videography or social media best practices.
Perks

Free/discounted VR for you (and friends), flexible scheduling, growth path into content/marketing or event leadership.

How to apply

Email

mississauga@another-world.com

with:

Subject:

Customer Service Associate - Your Name

Your resume + 2-3 links to short-form videos you've made (IG/TikTok/Reels ok) Your weekly availability and earliest start date

Learn more:

Website: https://mississauga.another-world.com/?utm_source=google_maps
Instagram: https://www.instagram.com/anotherworldvrsauga?igsh=ZjI3N3Q3YWppZGpm&utm_source=qr

About Another World VR - Mississauga

A free-roam VR arena delivering cinematic, fully immersive group experiences for friends, families, dates, birthdays, and team events--minutes from the airport. Our sessions are staff-guided, easy to learn, and ridiculously fun. Come help us keep the 5-star streak alive.

Job Type: Part-time

Pay: $17.20-$28.79 per hour

Expected hours: 15 - 30 per week

Benefits:

Casual dress Company events Store discount
Experience:

Content creation: 1 year (required) customer service: 1 year (required)
Language:

English (required)
Work Location: In person