Why Join Norsat International Inc.?
We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential.
Summary:
As a Customer Service Engineer, you will be responsible for troubleshooting and repairing remote satellite communication equipment; providing email & phone support for microwave component customers; evaluating & repairing returned products; and managing a trouble-ticket program for the different business divisions. You are expected to work within a team from other departments within the company to troubleshoot, diagnose, repair, and/or upgrade customer returned systems or components while spending time interacting with customers to teach, coach, and guide inexperienced operators face-to-face and over the telephone.
What You'll Do:
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