We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What You\'ll Be Doing
You\xe2\x80\x99ll be joining CIBC\xe2\x80\x99s Client Account Management Department as a Credit Counsellor and making a real difference for our clients. You\xe2\x80\x99ll connect with our clients who own a variety of CIBC products and discuss repayment options to potentially resolve outstanding debts. You\'ll ensure the client is aware of the terms and conditions of their contractual obligations and are able to prevent further delinquencies.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Please note that the start date is October 2nd, 2023 and it\'s a full time permanent position.
Our Contact Centre is open Monday to Friday from 8:00 am to 8:00 pm and Saturday from 8:00 am to 4:00 pm. You\xe2\x80\x99re flexible to work between these hours which include evenings and weekends.
CIBC has embarked on an Agent@Home remote work program and all employees may be given the opportunity to work from home, if you can meet the Agent@Home program requirements. The expectation is that you must be able to attend your primary CIBC location within two hours upon request.
Agent @ Home Program Requirements
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