Job Description

Overview

We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. This role involves engaging with customers to provide exceptional service, addressing inquiries, and supporting sales efforts. The ideal candidate will possess strong communication skills. This position offers an excellent opportunity to develop your customer service expertise within a supportive environment committed to professional growth.

Duties

Respond promptly and professionally to customer inquiries via phone, email, or chat Provide accurate information regarding products and services to ensure customer satisfaction Assist customers with order processing, account management, and troubleshooting issues

Qualifications

Proven experience in customer service roles or related fields Strong data entry skills with attention to detail Demonstrated analysis skills for assessing customer needs and feedback Sales experience or familiarity with upselling techniques is a plus Ability to handle multiple tasks efficiently in a fast-paced environment Ability to work well independently as well as part of a team
This position is integral to delivering outstanding customer experiences while supporting our company's growth objectives. We value candidates who are proactive, adaptable, and committed to providing exceptional service.

Job Types: Full-time, Part-time

Pay: $19.00 per hour

Expected hours: 35 per week

Work Location: In person