Education: No degree, certificate or diploma
Experience: Experience an asset
Tasks
--------- Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Repetitive tasks
Standing for extended periods
Walking
Personal suitability
------------------------ Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Health benefits
------------------- Dental plan
Health care plan
Financial benefits
---------------------- Group insurance benefits
Life insurance
Work Term: Permanent
Work Language: English
* Hours: 35 to 40 hours per week
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