Customer Service Clerk

Renous, NB, Canada

Job Description

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  • Education:
  • Exp\xc3\xa9rience:

Education

Secondary (high) school graduation certificate or equivalent experience

Work setting

Private sector Private company, corporation or industry

Tasks

Develop communication strategies Evaluate communication strategies and programs Supervise staff Answer written and oral inquiries Address customers\' complaints or concerns Arrange for billing for services Arrange for refunds and credits Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Receive credit and employment applications Receive payments Explain procedures, risks and benefits to clients Answer clients\' inquiries and provide information

Supervision

3-4 people 5-10 people

Computer and technology knowledge

MS Excel MS Windows MS Word MS Office

Work conditions and physical capabilities

Attention to detail Fast-paced environment Tight deadlines Work under pressure Repetitive tasks

Experience

1 year to less than 2 years

Other benefits

Free parking available Dur\xc3\xa9e de l\'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week

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Job Detail

  • Job Id
    JD2315552
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Renous, NB, Canada
  • Education
    Not mentioned