Secondary (high) school graduation certificate
or equivalent experience
Work setting
Private sector
Private company, corporation or industry
Tasks
Develop communication strategies
Evaluate communication strategies and programs
Supervise staff
Answer written and oral inquiries
Address customers\' complaints or concerns
Arrange for billing for services
Arrange for refunds and credits
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive credit and employment applications
Receive payments
Explain procedures, risks and benefits to clients
Answer clients\' inquiries and provide information
Supervision
3-4 people
5-10 people
Computer and technology knowledge
MS Excel
MS Windows
MS Word
MS Office
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Repetitive tasks
Experience
1 year to less than 2 years
Other benefits
Free parking available
Dur\xc3\xa9e de l\'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 to 40 hours per week
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