Job Description

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!!

Job summary

As a member of the store"s Management Team, the Cashier Manager is responsible for managing and leading the checkout and customer service areas by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.

Benefits:

An amazingly friendly team Continued career opportunities Profit-sharing (conditions apply) Employee discount Diverse, inclusive and safe working environment Work-life balance Flexible work hours Ongoing training and learning Scholarship opportunities Group benefit plan (conditions apply) On-site parking Public transportation nearby

Responsibilities:

Foster a culture that values excellent customer service. Ensure efficient customer traffic flow at the front of the store. Maintain the quality of the department"s presentation (cashier and customer service area) to ensure customer expectations are met. Plan and manage daily/weekly departmental activities and objectives. Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations. Manage team members" performance, provide informal and constructive feedback, and recognize achievements and efforts. Provide assistance and backup to cashiers and customer service representatives. Prepare work schedules that meets business needs while working withing budget guidelines. Help with the store opening and closing responsibilities. Assist in selecting and orientating new employees. Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction. Ensure compliance with Health and Safety regulations.

Requirements / Skills

Supervisory, leadership and/or managerial experience or relevant experience Ability to work shifts (days, evenings, week-ends and holidays) Approachable Ability to handle physical demands including standing/walking for 8 hours Ability to plan, organize, communication, delegate and follow up team"s activities and projects Strong computer skills Ability to work in a fast-paced environment Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions Ability to operate cash register * Experience in retail sales, execution and operations (asset)