Job Description

Overview

We are looking for a bubbly, friendly, and enthusiastic Customer Service/Team Member to join our team! At Cake Cafe, we take great pride in delivering exceptional customer service and making every guest feel welcome--just like home. Our goal is to create a warm, positive atmosphere while assisting with food preparation and presentation. The ideal candidate is passionate about people and food, detail-oriented, and thrives in a fast-paced, team-oriented environment.

Responsibilities

Welcome customers with a warm smile and friendly attitude, ensuring every visit is a positive and memorable experience. Assist customers with their orders, answering questions and offering suggestions. Support baking and food preparation as needed. Keep the front-end area clean, organized, and well-stocked, including kitchen equipment and displays. Monitor inventory levels and report shortages to management. Follow all food handling and safety regulations to maintain product quality. Work collaboratively with the team to ensure smooth operations, especially during busy hours.

Requirements

A bubbly personality and the ability to make customers feel welcome and at ease. Previous customer service experience is a plus Must have or be willing to obtain a food handler's certificate. Ability to work in a kitchen environment while maintaining cleanliness and efficiency. Strong communication and interpersonal skills with a positive attitude. Availability to work flexible hours, including weekends and holidays. A passion for food and a willingness to learn new skills in the culinary field.
If you love connecting with people, have a knack for making others smile, and want to be part of a team that takes pride in great food and outstanding service, we'd love to hear from you!

Job Type: Full-time

Pay: $17.20 per hour

Expected hours: 30 per week

Work Location: In person