Customer Service Associate

Hamilton, ON, Canada

Job Description

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To provide quality personal service while satisfying the needs of our customers through the sale and dispensing of eyeglasses, non-prescription sunglasses and accessories; uphold Company\xe2\x80\x99s standards of excellence in customer service; encourage customer recommendations and repeat business. PRINCIPAL RESPONSIBILITIES: 1. Personally assist customers by giving prompt, courteous and professional service; assist customers in frame and lens selection, accurately complete all required paperwork, accurately measure and order customer spectacles. 2. Dispense optical eyewear in accordance with professional standards. 3. Achieve established sales and customer service goals and objectives. 4. Handle customer questions and concerns in a professional and courteous manner 5. Follow proper procedures when accepting debit and credit cards; act as cashier, handling monies accurately for customers and co-workers 6. Share store maintenance and cleaning duties with co-workers by maintaining well organized work areas, accurate store records and files, greeting customers, answering telephones, inputting data, dusting merchandise displays, vacuuming. 7. Maintain and continually develop professional dispensing skills and knowledge. 8. Maintain good working relationships with other employees (receptionists, dispensing opticians, optometrists, managers), customers and vendors Work remotely
  • No
Salary: $17.00-$18.00 per hour Benefits:
  • Casual dress
  • On-site parking
  • Store discount
Schedule:
  • 8 hour shift
  • Day shift
  • Weekend availability
Supplemental pay types:
  • Bonus pay
  • Overtime pay
COVID-19 considerations:
Surfaces and glasses are sanitized on a consistent basis. Education:
  • Secondary School (preferred)
Experience:
  • customer service: 1 year (preferred)
Shift availability:
  • Day Shift (preferred)
Work Location: One location Expected start date: 2023-04-10

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Job Detail

  • Job Id
    JD2140491
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hamilton, ON, Canada
  • Education
    Not mentioned