Job Description

Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose - the essence of SFU - is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The SFU Bookstore / Spirit Shop is the purveyor of SFU's spirit. Our team maintains a wide selection of retail products and services in a dynamic, fast paced environment. Our team provides excellent service to ensure that our customers have the best possible experience.
About the Role
Provides customer service, sales, cashier, clerical functions, and retail maintenance in all areas of the Bookstore/Spirit Shop by providing comprehensive, proactive, and knowledgeable customer service to internal and external customers. Operates an electronic cash register/credit card terminal and performs cash-up/banking duties, under the direction of Management. Maintains all areas of the Bookstore by tidying, merchandising, alphabetizing, organizing, and restocking products; opens and closes the store; and processes the transfer of stock from the inventory of one store to the other, using the Bookstore's integrated retail operating system (i.e., Sequoia).
Qualifications
High School graduation and general courses or training of short duration (up to two weeks) in spreadsheet and database applications. 2 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Excellent customer service skills with the ability to deliver positive customer experiences.
• Ability to operate an electronic cash register with a high degree of accuracy and satisfactorily complete a cashier training process.
• Good knowledge of point of sale, integrated retail operating systems.

What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• 3 weeks' vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Funding for professional development expenses*
• And more!

*Prorated for part-time employees
Additional Information
For external candidates, the starting salary is the first step of the salary range.
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

Skills Required