Central Mountain Air is a western Canadian privately owned and operated company. We offer a family-oriented, team-based work environment with a focus on safety, on-time performance, and exceptional customer service. Central Mountain Air is currently looking for Customer Service Agents out of our Vancouver, BC base at the YVR South Terminal. Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, take reservations and maintain baggage accuracy and safety. Customer Service Agents report to the Customer Service Supervisor and are an integral part of our team. Job Responsibilities
\xc2\xb7 Check-in and greeting passengers, taking reservations and handling payments (when necessary)
\xc2\xb7 Responding to passenger inquiries
\xc2\xb7 Assisting passengers with disabilities during deplaning and enplaning
\xc2\xb7 Processing baggage and cargo
\xc2\xb7 Gate operations and flight closure, communicating load counts to flight crews
\xc2\xb7 Ability to lift up to 50 lbs
\xc2\xb7 Other duties as assigned Job Requirements
\xc2\xb7 Superior customer service skills
\xc2\xb7 Good communication and interpersonal skills
\xc2\xb7 Ability to work independently as well as in a team environment
\xc2\xb7 Ability to work flexible hours, including split shifts and weekend coverage
\xc2\xb7 Willingness to work outside in adverse weather conditions
\xc2\xb7 Good computer skills
\xc2\xb7 A positive attitude with the ability to be flexible
\xc2\xb7 Must be able to obtain and retain an Airport RAIC Benefits of Working at CMA
- Group Retirement RRSP contribution matching program
- Full health benefits package consisting of extended health, dental, short term disability, long term disability, life insurance and travel emergency medical insurance
- Corporate rates with Good Life Fitness
- Competitive sick and personal leave benefits
- Employee Family Assistance Program Travel Benefits
- Excellent travel perks within the Central Mountain Air network for employees, their eligible family members, and their buddies
- Travel perks for retirees and their eligible spouses
- Standby travel for employees and eligible family members on other airlines around the world
- Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays
- Free cargo shipping for employees on CMA flights Employee Programs
- Training Assistance Program, Milestone Recognition Program and Employee recognition programs
- Opportunities for career development, growth, and promotions
- Inclusive team atmosphere Central Mountain Air is an equal opportunity employer and values diversity in our workplace. Our requirement is that you have the skills and abilities to do the job and the attitude of a team player.\xe2\x80\xafWe encourage applications from all qualified individuals regardless of race, nationality, ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, and disability. Central Mountain Air thanks all applicants, however, only those selected for an interview will be contacted. Job Type: Part-time Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement

Ability to commute/relocate:

• Richmond, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person